Rachel Pesnell
I make complex information easier to understand.
Content Strategy
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Learning Experience Design
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Writing
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Editing
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Content Strategy • Learning Experience Design • Writing • Editing •
I partner with organizations to design learning experiences, knowledge resources, communications, and content systems that help people learn, adopt, and take action.
My Approach
I don't start by asking what needs to be written.
I start by asking what people need to understand.
That perspective has shaped my work across learning experience design, editorial projects, knowledge management, and strategic communications. Every project begins with the same question: How can we make this easier for someone to use?
Because clarity isn't just about good writing—it's about helping people move forward with confidence.